Frequently Asked Questions
1. Are your watches authentic?
Yes. All of our watches are 100% authentic and come directly from authorized suppliers.
2. Do your watches come with a warranty?
Yes. All watches include a 1 year warranty.
3. Can I return or exchange a watch?
We offer a return/exchange policy within 30 days of purchase. Watches must be unused, in original packaging, and with all protective stickers intact.
4. How long does shipping take?
Shipping typically takes 7-10 business days depending on your location. Express shipping options are also available at checkout.
5. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping fees and delivery times vary by country.
6. Can I track my order?
Absolutely. Once your order ships, you will receive a tracking number by email or SMS.
7. What payment methods do you accept?
We accept credit/debit cards.
8. Can I change or cancel my order?
You may change or cancel your order within 24 hours of purchase, as long as it has not shipped.
9. Are water-resistant watches safe for swimming?
Yes ! They are 100% safe to wear while swimming.
10. How do I care for my watch?
Avoid exposing your watch to extreme temperatures, strong magnets, chemicals, and prolonged moisture. Clean regularly using a microfiber cloth.
