Contact Us
Have a question or need assistance? We're here to help! Contact the CasaLux team and we'll get back to you as soon as possible.
Customer Service
Email: support@casalux.com
Response Time: We typically respond within 24 hours during business days.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Closed
What We Can Help With
- Order status and tracking
- Product information and recommendations
- Returns and exchanges
- Shipping inquiries
- Technical support
- General questions about CasaLux watches
Before You Contact Us
For faster assistance, please have your order number ready if you're inquiring about a specific purchase. You can find your order number in your confirmation email.
Frequently Asked Questions
Many common questions are answered on our FAQ page. Check there first - you might find your answer right away!
Social Media
Follow us on social media for the latest updates, new arrivals, and exclusive offers:
- Instagram: @casaluxwatches
- Facebook: CasaLux Watches
- TikTok: @casaluxwatches
We look forward to hearing from you!