Contact Us

Have a question or need assistance? We're here to help! Contact the CasaLux team and we'll get back to you as soon as possible.

Customer Service

Email: support@casalux.com

Response Time: We typically respond within 24 hours during business days.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Closed

What We Can Help With

  • Order status and tracking
  • Product information and recommendations
  • Returns and exchanges
  • Shipping inquiries
  • Technical support
  • General questions about CasaLux watches

Before You Contact Us

For faster assistance, please have your order number ready if you're inquiring about a specific purchase. You can find your order number in your confirmation email.

Frequently Asked Questions

Many common questions are answered on our FAQ page. Check there first - you might find your answer right away!

Social Media

Follow us on social media for the latest updates, new arrivals, and exclusive offers:

  • Instagram: @casaluxwatches
  • Facebook: CasaLux Watches
  • TikTok: @casaluxwatches

We look forward to hearing from you!